Claims Analysis
Anyone who’s been involved in construction, and moreover disputes, will know that the number of disagreements that, at their root, relate to the interpretation of information is vast.
As the old adage goes, a picture tells a thousand words and our aim is to simplify the analysis of your information, by producing visual, interactive representations for you to explore and better understand the relationship of causes and cost. By using recognised good practice for the data analysis, we can develop tools that enable rich, meaningful and engaging analysis of your business data that, importantly, are easily understood by your company’s managers and staff. We are frequently able to unearth patterns and insights from the data that are obscured when using the more traditional management tools and techniques used in construction.
Our claims analysis service aims to minimise your exposure to financial risk by using our extensive knowledge of both the causes of disputes and by using leading business intelligence tools to provide rich, meaningful cost analysis. Our aim is to not only assist in current claims but also to provide your business with significantly greater insight into the root causes of financial claims in the construction industry. Our goal is to highlight areas ripe for efficiency gains and significantly reduce the financial risk associated with your next construction project, big or small.
By using innovative solutions, we can prepare your data and enhances its traceability to identify problems with the underlying calculations, something that is frequently critical in the satisfactory resolution of claims disputes. Our experience in the construction industry, coupled with our use of innovative methods and tools, makes our service uniquely valuable to decision-makers in the construction business.
We provide a bespoke service that allows rapid exploration of the large quantities of data generated by the modern construction project. The out-turn analysis can be securely hosted for appraisal by all relevant stakeholders and can – subject to your permissions – allow them to collaborate, iterate and test their ideas, offering significant benefit over other ways of working.
Data Preparation
As anyone who has worked with data from the construction industry will attest, it is often messy, incomplete and rarely in the format you require. Our answer is to apply innovative data extraction software, coupled with our experience, to do most of the heavy-lifting cleaning and formatting your site data. With our skills and experience in construction, coupled with our knowledge of the software, we can transform your data into useable, insightful information. Once data is formatted correctly it can be used to drive insightful, actionable and interactive data insights, and easily expanded for future use.
Knowing what data to capture during a project is fundamental, but it’s often not always apparent at the start of a project. It’s only when disputes arise that managers fret and hunt for the required data. Should you be in the unfortunate position of a future claims dispute, having the right data, on-hand and in in easily accessible format, significantly reduces the costs associated with a satisfactory resolution.
Our deep experience of construction claims, their causes and their successful resolution, allows us to advise on what data to track, how to capture it and best practice in its storage
Iterate, Hypothesise and Gains in Productivity of Analysis
Our experience in the construction industry, coupled with our experience of using leading innovative software tools to conduct our analysis, means that you can iterate and test the consequences of different decisions in an intuitive and responsive way. Easy to use, innovative software, together with our industry experience, removes the often difficult and time consuming process of using traditional tools to generate the comparative analysis and deliver insights the modern construction business demands.
Reveal hidden insights
We take a different approach to presenting your construction site data. The analytical tools we use can reveal patterns and insights that either cannot be seen or, at best, are much more time consuming to visualise using traditional tools and methods. We believe that one of the most successful ways to obtain stakeholder engagement is to put meaningful, easily understood data in the hands of decision makers who need it most. This company-critical data can be hosted within a secure environment, with access controlled by you. Using interactive data dashboards, those with the power to make decisions can intuitively visualise and test the implications of their ideas and how these affect key performance metrics. Users you authorize can subscribe to dashboards that are relevant to their work, add comments and receive notifications when performance metrics cross user-defined thresholds.
We use industry leading data visualisation tools to offer data dashboards bespoke to your company’s needs. We can include corporate branding into the dashboards as well as flags and reminders to action the key metrics which add value to your business.
Data collection
It is more important than ever that your organisation collects the correct site data at the correct time, and ensures that it is correctly structured and securely stored so that complies with General Protection Data Rules (GDPR).
Paper records are too easily lost, illegible or missing important information. Our experience in claims resolution shows that although many businesses retain the all-important data, it is often hard to locate and difficult to access. To make use of it often requires a fair amount of data wrangling and re-formatting all of which takes time and, inevitably, money, especially if a claims dispute is pending.
Insights are only as good as the quality of your data so it’s vital to ensure you harvest the correct data from your site operations. Collecting data that’s critical to your business in a form ready for interrogation saves time, especially if hard copy information, such as delivery dockets, sub-contractor reports and receipts, are entered into digital form on arrival. It is not only site data that is useful; the same is true for off-site operations too. Any data you feel is important to your business has the potential to be benchmarked against your own and industry standard metrics.
Implementing a joined-up data capture and interpretation system allows almost real-time analysis and a significant reduction in management risk. The data feeds into easily understood dashboards, designed specifically for you and your management team, keeping you informed of your projects performance as it happens.
Training and on-going support
Each business is unique – after understanding your company and its work we can recommend and implement software tools suitable to your needs. We can arrange for either in-house or local, off-site, classroom based training, tailored to meet the needs of you and your staff, to rapidly maximise the benefits it offers. The aim is for your company to become self-serving in the analytics you require. We can also provide on-going support when your requirements change, or you require further assistance to develop new analysis methodologies or displays.
How it works
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Accurate Information
The data you generate is more than simply your annual and interim accounts – it will probably include timesheets, delivery dockets and on-site wastage, sub-contractor progress, plant performance and daily site progress. All these factors can affect your project’s profitability. Understanding what data to capture and why is a key part of making better decisions. We can advise on what, why and how data should be captured, and best practice in its storage and interpretation.
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Why we do it
We are passionate about the industry, to make it better for the people who work within and rely upon it for livelihoods. Many companies have used our services for claims and dispute resolution, and this can be an expensive, profit-draining process. Over the years we’ve come to realise that many of these issues can be avoided if managers could easily visualise their project’s progress and identify problems as they happen. We want to give you the tools to help you maximise your company’s potential and spot problems as they happen and identify and mitigate the risks to your future projects.
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Custom Reporting
We provide a bespoke service that allows rapid exploration of the large quantities of data generated by the modern construction project. This cost/benefit analysis can be securely hosted for appraisal by all relevant stakeholders and can – subject to your permissions - allow them to collaborate, iterate and test their ideas, offering significant benefit over other ways of working.
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Our philosophy
We are passionate advocates for the adoption of new technology to reveal better and more profitable ways of working in the construction industry. The most important thing for your business is to look to cut unnecessary costs and improve practices; the information your business produces on a daily basis can be used to provide near instant insights. But possessing data is no good if you cannot analyse it, and the best analytics are no good if you haven’t captured the data. Helping you to capture the data required and develop the tools and visualisations your company requires is our goal.
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Training
Having reviewed the business and implemented any suitable software tools, we can arrange for either in-house or classroom training tailored to meet the needs of your company. This will include training in the software tools so that you gain the maximum benefit from their implementation. Our training goal is for you to maximise the return on your investment and for your company to become self-serving analytics. Our aim is for you and your company to develop an evidence led cycle of efficiency gains and build upon your success and skills.
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Our experience
With over 32 years in the construction industry, 23 of these as a quantity surveyor dealing with claims analysis, we understand what information is important and what your business needs to capture. But it’s not just about having the information ready for bringing or defending construction claims, it’s also about using it to make informed daily decisions. Using the data your company routinely produces you can identify problems as they occur, help prevent unnecessary costs, and ensure that unproductive processes do not simply reoccur on the next project.
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Getting to know your business
Each business is unique; understanding your business enables us to gain greater insight into your current operations to identify areas that are perhaps less efficient. We do this by exploring the information your business generates to develop bespoke analytical tools which both maximise your businesses capabilities and return greater profit to stakeholders.
Accurate Information
The data you generate is more than simply your annual and interim accounts – it will probably include timesheets, delivery dockets and on-site wastage, sub-contractor progress, plant performance and daily site progress. All these factors can affect your project’s profitability. Understanding what data to capture and why is a key part of making better decisions. We can advise on what, why and how data should be captured, and best practice in its storage and interpretation.
Why we do it
Custom Reporting
Integrate your data from disparate systems into comprehensive, insightful reports. We develop tools that enable rich, meaningful and engaging analysis of your business data that are easily understood by your company’s managers and staff. Unlike more traditional software tools used in our industry, these can be automatically updated with data as, and when, it becomes available. They also allow the display of your data in easily interpreted and customisable visual form. Furthermore, any decisions you may wish to make can be tested using models, and their likely effect on profitability or working practices assessed. We are frequently able to unearth patterns and insights from the data that remain hidden when using the more traditional management tools and techniques used in construction.
Our philosophy
Training
Our experience
Getting to know your business
Data is important to your organisation, and capturing the right data is key. If it’s not captured and analysed at the optimum time, then your profitability is likely to be affected. We will look at what, and when, data is collected at your sites, as well as how its collected and stored for efficient use. We will use our experience to suggest data capture improvements to help you maximise its potential to you.
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